I received a message saying my email or password is incorrect, what is wrong?

If you get a message stating your email or password is incorrect, double-check that you're providing the correct password and try again.

Helpful login tips

1. Usernames (your email) and passwords are case-sensitive. Make sure you have the correct upper and lower case characters.
2. On the mobile app, click the orange 👁️ icon next to the password field to see what you're typing. This can help you find accidental typos.
3. Make sure the password you are entering contains the following:
   1. Is 8 characters or longer.
   2. Contains at least one number (0-9).
   3. Contains at least one uppercase character (A-Z).
   4. Contains at least one lowercase character (a-z).
   5. Contains at least one special character (Ex: !@#$ and so on)

If you continue to receive this message, contact Notifyd support for assistance.